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Les Schwab

Reimagining the customer experience.

Client
Les Schwab Tire Centers
Shown
St. George
Services
Design • Layout • Fabrication • Installation
KRS gave the St. George location a modern architectural identity that carries Les Schwab’s established branding into a refreshed prototype.
Branded Exterior: KRS gave the St. George location a modern architectural identity that carries Les Schwab’s established branding into a refreshed prototype.

Branded Exterior

KRS gave the St. George location a modern architectural identity that carries Les Schwab’s established branding into a refreshed prototype.

VIEW BRIEF
Upgraded seating, expansive windows, and customer amenities create a brighter, more comfortable showroom experience.
Customer Lounge : Upgraded seating, expansive windows, and customer amenities create a brighter, more comfortable showroom experience.

Customer Lounge

Upgraded seating, expansive windows, and customer amenities create a brighter, more comfortable showroom experience.

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A flexible open layout balances customer seating, service areas, and circulation for a more intuitive experience.
Showroom Layout : A flexible open layout balances customer seating, service areas, and circulation for a more intuitive experience.

Showroom Layout

A flexible open layout balances customer seating, service areas, and circulation for a more intuitive experience.

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Bold environmental graphics, product displays, and localized messaging bring the refreshed Les Schwab identity to life.
Brand Experience : Bold environmental graphics, product displays, and localized messaging bring the refreshed Les Schwab identity to life.

Brand Experience

Bold environmental graphics, product displays, and localized messaging bring the refreshed Les Schwab identity to life.

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Thoughtfully arranged seating and open sightlines improve comfort and movement throughout the customer waiting area.
Comfort & Flow : Thoughtfully arranged seating and open sightlines improve comfort and movement throughout the customer waiting area.

Comfort & Flow

Thoughtfully arranged seating and open sightlines improve comfort and movement throughout the customer waiting area.

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Newly developed tire rack system turns a core product category into a clear, organized showroom feature.
Tire Display : Newly developed tire rack system turns a core product category into a clear, organized showroom feature.

Tire Display

Newly developed tire rack system turns a core product category into a clear, organized showroom feature.

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Localized graphics and a highly visible service counter create a welcoming focal point for customer interaction.
Service Counter: Localized graphics and a highly visible service counter create a welcoming focal point for customer interaction.

Service Counter

Localized graphics and a highly visible service counter create a welcoming focal point for customer interaction.

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An organized tire display makes products easier to compare while supporting a more engaging customer sales experience.
Tire Selection: An organized tire display makes products easier to compare while supporting a more engaging customer sales experience.

Tire Selection

An organized tire display makes products easier to compare while supporting a more engaging customer sales experience.

VIEW BRIEF

THE BRIEF

5 stat

Les Schwab partnered with KRS to reimagine the customer experience within its showrooms, creating a prototype design intended for future renovations and new builds. The updated showroom reflects the energy of a recent rebranding initiative while remaining true to Les Schwab’s established identity.

The design introduces a refined material palette, an enhanced layout, updated signage, and a strong focus on localization. While brand standards remain consistent, each showroom is tailored to its community and context. The St. George location incorporates upgraded seating areas, beverage and popcorn stations, a newly developed tire rack display system, and flexible lighting strategies to improve comfort and flow.

The project establishes a scalable yet customizable showroom design standard that supports both brand consistency and local expression, setting a foundation for the next generation of Les Schwab locations.

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Les Schwab St. George: Reimagining the Tire Shop Experience